$29,550–$66,500
USD/year
As a Customer Success Manager, you'll be a trusted advisor and advocate for customers, ensuring a seamless onboarding experience, building strong relationships, and fostering long-term partnerships. The role focuses on customer retention and growth, acting as the customer's go-to expert on product functionality and solutions. Key responsibilities include taking responsibility for the entire customer journey, from onboarding to long-term relationship management; owning client retention and expansion; and educating and training customers.